August 2, 2006, MIAMI, FL Back in 1988 DBK realized there was a need to offer customers the ability to track their equipment while it was in for repair. So, DBK’s software team collaborated and designed a proprietary application that not only allowed customers to track their equipment, it provided reporting, repair history, warranty checks and more.

DBK’s ServTrackTM will also show you the status of the units that are in for service. You will have the ability to search and view the repair history of your unit by serial number, etc. Receiving reports, as well as shipping reports are available. All reports can be downloaded in Excel Spreadsheet Format for ease of use. All passwords are tied in with the customer’s specific information and will not allow viewing of other customer orders on the system.

If you are a DBK customer and would like to have access to this site, please call DBK at 1-800-596-7226 and ask for Sylvia Galvis. For further information on ServTrackTM call our sales Department at 1-800-725-7226 or e-mail us at sales.dbk.com.

This service is available to customers 24/7 through DBK’s Web Site. Over the Internet, customers have access to the following:

• Asset tracking over the Internet
• Order Status
• Repair Status
• Equipment Repair History
• Online Inventory Check for Depot Accounts
• Repair History Reports
• Warranty Check