One Point of Contact for All of Your Repair Needs
DBK is proud to provide one point of contact for all of your repair needs in our depot repair center. Not only do we perform barcode scanner repairs, but we can repair RF terminals, vehicle mount terminals, desktop and receipt printers, mobile printers, access points, signature capture terminals, pen tablets, laptop computers and more.
Equipment is repaired, cleaned and tested and returned to customers using custom foam-in-place containers to eliminate out of box failures.
Our 80 certified technicians, IT personnel and 10 electrical engineers are experienced in state-of-the-art diagnostic equipment and are here to assist you with all of your bar code scanner repair needs. DBK is one of the largest independently owned service centers in the USA. All of our work is done in the U.S. by our large team of professionals who are waiting to serve you!
Quality Controlled Barcode Scanner Repair
If your barcode scanner breaks, we not only fix it, we ensure the repairs we make will last your business a long time. We perform quality control testing on our repaired scanners; every single unit repaired at DBK is tested in Quality Control before it is shipped back to you.
At DBK, we understand your frustrations when your important inventory equipment breaks and also realize the hesitations of entrusting expensive equipment for repair. When you come to DBK, we assure your product will be handled by the most experienced technicians in the industry backed by our DBK-Certified repairs standard.
DBK-Certified Repairs include:
- Certified Technicians Capable of Repairing Best of Breed Manufactured Equipment
- Batch and RF (Radio Frequency) Implementation
- Extended Equipment Warranties
- Sale of New and Fully Certified-Refurbished Equipment
- Break and Fix Service
- Customized Service and Support Plans for Unique Customer Needs
- ServTrack™ for Tracking Merchandise 24/7 over the Internet
- Equipment Upgrades
- Continuing In-House Technical Certification Programs
- Depot Express Contracts
We also offer batteries, cables, power supplies and other accessories in case you need backups or replacements.
In addition, our sophisticated ServTrack Web portal allows you to log in and track your repair status and repair history. This enables your business to plan accordingly and cuts back on down time.
Is downtime costing your business because of broken equipment? We understand the importance of productivity and turnaround when it comes to inventory! Contact us today to receive a free service quote on our repair services!