Depot Maintenance Contract
At one low price, the “Depot Maintenance” service contract covers 100% parts and labor including return, airfreight, and customized shipping containers with a 3-5 day turn around time. The customer sends units to the DBK repair facility along with an “Equipment Repair Log” that we provide. Once received by DBK, our manufacturer-certified technicians will repair the unit(s) and then send it to our Quality Control Department to be tested. Each unit will then be shipped back to the customer using our customized foam shipping containers virtually eliminating any “out of box” failures. The service cost is based on quantity and product model.