Types of Equipment We Repair

Types of Equipment We Repair

DBK Concepts has a full-service repair center that can maintain, repair, refurbish and upgrade all of your warehousing and intake equipment. We specialize in a wide range of OEM equipment and employ a team of more than 80 brand-certified technicians who can maintain your equipment in ways that keep warranties valid.

DBK also offers a variety of warranty extensions so you can continue to use the equipment that works for your operations, even beyond traditional OEM support. When you’re ready for repairs, give us a call at 1-800-725-7226 for a free quote and discussion of your needs.

Repair for All Data-Collection Technology

DBK offers a full suite of multi-vendor depot services including repairs and maintenance for the equipment that can run your business. We have years of experience handling the systems that run today’s top performing grocery, hospitality, healthcare, manufacturing, warehousing, logistics and retail services.

Equipment we repair includes, but isn’t limited to:

We’ll get you back up and running like nothing ever happened. Work with DBK to develop a repair plan schedule that is designed to meet your needs on price, speed and budget.

Repairs for Any Vendor, Any Manufacturer

DBK Concepts maintains a long list of partners for repairs and certifications to ensure your equipment is always taken care of in the most professional way. Our repair technicians can get your gear back in working order and provide the proper repairs to maintain your existing warranties.

OEM brands and partners include:

Do you have equipment that’s out of its OEM warranty? No problem, we offer a wide range of warranty extension options that cover our repair services for a longer lifetime of your equipment.





*Updated October 13, 2017

Service Offerings

“I really want to extend my appreciation for everyone’s hard work to ensure that this non-negotiable timeline was met! Great work by all involved!”

Winn Dixie

“As always, it's been my pleasure to be a part of such consistent and thorough teamwork with you and your company, DBK. You're the best!”

The Children's Place

“...such quality service you are providing - you guys ROCK! I just knew we'd be happy with the decision.”

Hallmark

“Once again, DBK has out-performed my expectations!!”

National Distributing Company

“Each year we survey our (62) NAPA Distribution Centers regarding performance level of vendors. We are very pleased with the results. Thanks for the high level of performance.”

NAPA / Genuine Parts Company

"I've mentioned it before & I'll say it again: DBK is my favorite IT vendor."

Starbucks

"Things are going very well. I have not received a single complaint to date! From my perspective, I've found DBK to be a very adaptable partner to serve our needs. The fact that I spend very little time managing this is a testament to how well they are performing. Although I don't have DOA and shipping compliance % figures yet for November, I do expect them to be well within contractual guidelines. Thanks!"

Jo-Ann Fabric and Craft Stores

"Thank you for making my job much easier in 2010 - and for solving some problems I didn't even know we had."

Coca-Cola Bottling Co. Consolidated

"We depend on accurate real-time information to properly handle the support issues facing our stores. DBK ServTrackTM helps me ensure that our critical store ordering equipment is redeployed promptly via our depot process. I am able to check on the delivery status of a depot order without needing to involve any additional people. This has eliminated the phone calls that were once placed to track these same shipments.”

Food Lion

“You are the best vendor we have in this department...and we have some very good ones. In the event, that you ever need customer help to secure or build business, please feel free to call on me to be a cheerleader.”

National Distributing Company

“Thanks to DBK’s ServTrackTM, the record keeping and tracking information of our assets is now all maintained in real time through the Internet. DBK’s ServTrackTM also allows us to get real time information on repair history, rollouts, online inventory, and current status and location of all our bar code equipment. Before we converted to ServTrackTM, this was done manually—the time savings and accuracy of this system is invaluable to us.”

Sherwin Williams Consumer Group

Call (800) 725.7226 For More Details