“I really want to extend my appreciation for everyone’s hard work to ensure that this non-negotiable timeline was met! Great work by all involved!”
“As always, it's been my pleasure to be a part of such consistent and thorough teamwork with you and your company, DBK. You're the best!”
“...such quality service you are providing - you guys ROCK! I just knew we'd be happy with the decision.”
“Once again, DBK has out-performed my expectations!!”
“Each year we survey our (62) NAPA Distribution Centers regarding performance level of vendors. We are very pleased with the results. Thanks for the high level of performance.”
"I've mentioned it before & I'll say it again: DBK is my favorite IT vendor."
"Things are going very well. I have not received a single complaint to date! From my perspective, I've found DBK to be a very adaptable partner to serve our needs. The fact that I spend very little time managing this is a testament to how well they are performing. Although I don't have DOA and shipping compliance % figures yet for November, I do expect them to be well within contractual guidelines. Thanks!"
"Thank you for making my job much easier in 2010 - and for solving some problems I didn't even know we had."
"We depend on accurate real-time information to properly handle the support issues facing our stores. DBK ServTrackTM helps me ensure that our critical store ordering equipment is redeployed promptly via our depot process. I am able to check on the delivery status of a depot order without needing to involve any additional people. This has eliminated the phone calls that were once placed to track these same shipments.”
“You are the best vendor we have in this department...and we have some very good ones. In the event, that you ever need customer help to secure or build business, please feel free to call on me to be a cheerleader.”
“Thanks to DBK’s ServTrackTM, the record keeping and tracking information of our assets is now all maintained in real time through the Internet. DBK’s ServTrackTM also allows us to get real time information on repair history, rollouts, online inventory, and current status and location of all our bar code equipment. Before we converted to ServTrackTM, this was done manually—the time savings and accuracy of this system is invaluable to us.”