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DBK Concepts excels in life cycle management for data-collection technology including hardware consultation and sales, buy backs - rebates, software development, break-fix repairs and asset management services.

 

Consolidated Services

 

DBK Concepts is one of the largest, independent service centers for data collection technology in the USA. Consolidated depot repair services are the cornerstone of DBK's business. We offer extended warranties and can refurbish or upgrade your existing technology to extend its usable life, providing you with cost-saving alternatives to buying all new equipment.

 

Our services include:

 

  • World-class repair facilities with 70+ bench technicians.
  • Superior logistics and staging services, customer support and asset tracking nationwide.
  • DBK's proprietary logistics web portal, ServTrack™ for: asset tracking; order status; repair status; RMA requests; equipment repair history; online inventory check for depot accounts; warranty checks; timely, accurate and easy to read reporting.
  • Innovative, convergent technologies. Principally, laser barcode scanners, handheld computers, printers and wireless communication networks for voice and data.
  • Industry systems expertise and business partnerships delivering value-added solutions in retailing, transportation and logistics, warehousing, manufacturing, healthcare, hospitality, grocery and distribution.
  • Our DBK Telematics branch, offering fleet management solutions software, fuel tax reporting assistance and Wi-Fi yard management.

 

DBK represents the best of brand manufacturers for barcode scanners, batch and wireless handheld computers, vehicle mount computers, pen tablets, laptops, POS Transaction Terminals, barcode printers and wireless networking infrastructure.

 

Barcode Scanners

Barcode scanners are the backbone of any inventory. At DBK, we understand the importance of precise inventory collection. Our barcode scanners, whether new or refurbished, are thoroughly tested and backed by warranty, making barcode scanners from DBK both reliable and useful.

 

Handheld Barcode Scanners

Our handheld barcode scanners will increase efficiency in your inventory collection. These handheld barcode scanners have ergonomic handles and are quality tested before they are sent to you!

 

Refurbished Barcode Scanners

A large part of DBK Concepts business is our refurbishment services. We sell DBK-Certified refurbished barcode scanners, but also refurbish your barcode scanners if needed. This allows your company to save money and minimize your down time when equipment needs to be updated. Our refurbishment process is backed by a strong warranty and if the unit is not already in our inventory for immediate shipping, the restoration can be completed in as quickly as three days.

 

Barcode Scanner Repair

Depot maintenance and repair services are the cornerstone of DBK's business. We offer extended warranties and can refurbish or upgrade your existing equipment to extend its usable life, providing you with cost-saving alternatives to buying all new equipment.

 

Barcode Printers and Receipt Printers

DBK offers barcode printers to make tracking and labeling inventory easy for your company!

 

DBK is proud to partner with Zebra Technologies to provide their innovative line of receipt printers and Zebra POS printers which provide great benefits to our customers.

 

Barcode printers from DBK are reliable and accurate when paired with point of sale hardware such as mobile handheld computers. We offer a variety of new and refurbished mobile handheld computers including used Intermec products. At DBK, we understand how important receipt printers are to industries such as retail; that's why we carry only the most innovative and reliable printers on the market.

 

Mobile Computers and Tablets

DBK is proud to partner with Panasonic to provide their rugged line of Toughbooks and Toughpads which provide reliable mobile computing in the harshest conditions.

 

Panasonic Toughbook� mobile computers are engineered to withstand drops, spills, dust and grime, and to perform in the harshest environments. Rugged reliability, low cost of ownership and accolades from reviewers are just a few of the reasons why Toughbook computers keep winning over the world's toughest users. DBK's customers can rely on the power and reliability of Panasonic's line of tablets and laptops.

 

DBK Concepts, Inc. Mission

DBK's mission is to provide "One Point of Contact" solutions in the mobile computing and wireless data collection industries while maintaining the highest level of comprehensive customer satisfaction achieved through a cooperative environment of technical expertise, unparalleled customer service and strategic business alliances.

 

DBK Concepts excels in life cycle management for mobile data-collection solutions.

 

With over 24 years in wireless software, hardware and services, DBK has built a base of Fortune 500 companies that depend on its "One Point of Contact" services. The company offers new and DBK-Certified refurbished data-collection mobile computers, custom software development, depot maintenance and repair services, and professional/implementation services. DBK largely serves companies in the retail, grocery, wholesale and transportation industries.